Refund & Cancellation Policy
Client projects involve reserved production capacity and work performed specifically for an individual client.
Accordingly, payments are not automatically refundable merely because a client changes their mind after work has begun.
Specific refund rights, cancellation rights, and payment obligations are governed by the client’s accepted proposal, Statement of Work, order, and Website Service Agreement.
Unless otherwise agreed in writing:
- Amounts attributable to work already performed are non-refundable.
- Completed project milestones are non-refundable.
- Third-party purchases or non-refundable expenses incurred for the client are non-refundable.
- Approved or completed custom work may not be refundable.
- A cancellation does not eliminate amounts already earned or expenses already incurred.
- Apex will not charge for work that Apex has expressly agreed in writing not to perform following an effective cancellation, except where a contractual cancellation charge or committed cost applies.
Nothing in this policy limits refund rights that cannot legally be waived.
Business Contact Information
Legal Business Name: Apex Web Partners LLC
Website: www.apexwebpartners.business
Email: apexwebpartners@gmail.com
Business Postal Address: [BUSINESS POSTAL ADDRESS]
Questions regarding privacy, website terms, billing policies, accessibility, or other public policies may be directed to the contact information above.